Returning

Please enclose a copy of the invoice or delivery note with the return shipment and mark the returned items. Unfortunately, the return cannot be processed without one of these documents.

Client info Name Client ID Email Phone Address: Street and House No. Address: Postcode Address: City Address: State/Region Address: Country

Invoice-/Delivery Note info Invoice-/Delivery Note No.

Invoice-/Delivery Note Date

Return item(s)

Reason of return Type of your return-reason

Select a reason for the supplier error Please describe here

Note: If the reason for the return is a supplier error, we will collect the goods from you. Please call +49 (0)30 40 50 45 8 0, or e-mail info@lotustransfers.de to arrange for the return of the goods, but if you wish to send the goods, please do not send them freight collect, because freight collects shipments will be rejected by our receiving department.

Select a reason for the non-supplier error Please describe here

Note: If there is no supplier error, please send us (not freight collect!) the goods. We only accept returns of goods as good as new if our delivery is no more than 28 days ago. Generally not to be taken back: shirts and blouses individually packed at the factory after unpacking, underwear and socks. After processing the return, you will receive a credit note for the invoiced value of the goods less 20 % handling costs. (Minimum deduction of 15 Euro). Shipping costs will not be credited.

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